Frequently Asked Questions

We provide support for a wide range of home technology, including Windows and Mac computers, smartphones, tablets, Wi-Fi networks, printers, smart TVs, streaming devices, smart home technology, and many connected devices. If you’re unsure whether we can help, just ask.

Yes. We provide convenient in-home appointments throughout the Gig Harbor area, along with remote support and phone consultations when appropriate.

Absolutely. Whether you’ve purchased a new computer, phone, tablet, printer, or smart home device, we’ll get everything set up, connected, and working together—including transferring data from your old device when needed.

Yes. Our Home Tech Care Membership provides ongoing technology support, priority scheduling, proactive guidance, and a trusted partner you can call whenever you need assistance.

Absolutely. Many of our clients are adult children looking for trusted, local technology support for their parents. Whether your goal is helping them stay connected with family, securely manage online accounts, or simply have someone dependable to call when they need assistance, we’re here to provide patient, personalized support that gives everyone greater peace of mind.

Yes. We treat your personal information with the highest level of care and professionalism. We only access the information necessary to complete the work you’ve requested and never share your personal data without your permission.

We proudly serve Gig Harbor and the surrounding communities. If you’re unsure whether you’re within our service area, please contact us—we’re happy to help.

Simply contact us by phone, email, or through our online contact form. We’ll learn more about your needs, recommend the best type of appointment, and schedule a time that’s convenient for you.